ATTENTION CUSTOMERS: The CT Comm lobby at 126 Scioto Street is now open from 9am-2pm Monday to Friday.

More info

This service lets you transfer your calls to another phone while you are at another location.

Set a Pin #

  • On the phone that this feature is on dial *94 to set up a new pin. The default pin is 0000. Follow the directions on the phone. Now you can use the CFRA feature from any phone anywhere, using the procedures below.

To Activate CFRA

  • Lift the receiver and listen for the dial tone.
  • Dial the dedicated access number, including any prefix digits and area code that may be required. (937)652-9998
  • You will be prompted for your 10-digit phone number, the phone number that you want calls forward too and your pin #.
  • It will ask for the feature code next. Dial *72.
  • There will be a 2nd dial tone. At this tone dial the number you want your calls forwarded to.
  • If you do not get an answer at this number you will must redial (937) 652-9998 and go through the procedure again within 2 minutes in order to activate this feature.

To Deactivate CFRA

  • Lift the receiver and listen for the dial tone.
  • Dial feature code*73.
  • Listen for two “beeps” then hang up. Your call forward feature is no longer in effect.