Ohio Relay Service
Ohio Relay is a free service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. Specially trained Communication Assistants (CA’s) process relay calls and stay on the line to relay conversations electronically, over a Text Telephone (TTY) or, in some cases, verbally to hearing parties.
ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length. This valuable communications tool gives all individuals who are deaf, deaf-blind, hard-of-hearing or speech-disabled the opportunity to make personal and business calls just like any other telephone user. Both TTY and voice users may initiate calls through ORS.
All calls are strictly confidential and no records of any conversations are maintained.
Ohio Relay service, provided by CT Comm and operated statewide by Sprint, is used to assist communications between people who use text telephones (TTY’s) and people who use voice telephones. Specially trained operators facilitate communications between the two callers. Each call is handled in strict confidence.