“Spoofing” Caller ID (using someone else’s ID when making calls) has expanded exponentially over the past several years. The FCC forbids this practice, however that has not deterred unscrupulous vendors from continuing the practice. CT has little control over these activities. The Selective Call Rejection feature only can manage a set limit of phone numbers, therefore it is not an efficient solution to this issue. The FCC provides a website for consumers to post their complaints about deceptive calls, emails, and the such.

Please visit the following site: https://consumercomplaints.fcc.gov/hc/en-us/articles/115002234203-Unwanted-Calls?from=button