ATTENTION CUSTOMERS: The CT Comm lobby at 126 Scioto Street is now open from 9am-2pm Monday to Friday.

More info



April 30, 2018

How can I make a payment?

CT Comm has MANY ways to make a payment!

  • Computer: Log onto SmartHub—Available 24/7!! From, choose “Bill Pay” and log into your account. A username (email address) and password are required for security, and once there, you can view your bill, make payments by credit card or check, and you can create a trouble ticket if you are experiencing service issues.
  • Mobile: Use the SmartHub App—Available at the AppStore (iPhone) or Google Play (Android), you can download the SmartHub App, choose CT Comm as your service provider and log in with your username and password! You have immediate access to your bill, making a payment by credit card or check, or creating a trouble ticket!
  • Phone: Call (937) 653.4000, choose option 3. We have a secure BillPay phone line that will walk you through the process of paying by credit card or check!
  • Office: Stop by the office, we can take cash, checks, and credit cards over the counter at 126 Scioto St., in Urbana. The office is open 8:30am to 5pm, Monday through Friday (closed some holidays).

Customers who wish to use SmartHub or the SmartHub App but don’t already have a username and password can call (937) 653.4000 and choose 0 for Customer Service for help setting them up in real-time!