CT Comm - High Speed Internet & Network Solutions | Urbana, Ohio

NOTICE

Please be aware that we are eliminating our CTCN free
email service (@ctcn.net email) effective 12/31/21.
After this date, your CTCN email address
will no longer be active.

Read our transfer checklist here or contact us today
for help or if you have any questions.

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ATTENTION CUSTOMERS: The CT Comm lobby at 126 Scioto Street is now open from 9am-5pm Monday to Friday.

Champaign County is growing and a new area code is being added to the area.

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Why CT Comm?

We’re local. We’re reliable. We’re lightning-fast.

When you support your local high speed Internet provider, you’re upholding over 120 years of Urbana tradition. Choose local. Choose CT Comm.

We offer much more than residential packages.
See what other ways CT Comm can connect you!

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Check out our blog for tips and tricks on how to get the most out of your connection services, as well as to stay informed on happenings in the Champaign County Community!

Our town. Take a look at what’s going on in Champaign County!

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We are an internet and network solutions provider located in Urbana, Ohio.

Hey everyone! We hope you like, and follow CT COMM

Hey everyone! We hope you like, and follow CT COMM here and on Facebook! Invite your friends and family to do the same! Beginning Monday, December 6, 2021, we have some super exciting gifts to give away over the 12 weekdays before Christmas! Join us for all of the fun! 🎄🎅 @westlibmccthrift @igt_market_urbana @dragonflyvineyard @kaleidoscopevintagestore @westlib_icecream #ctcomm #urbanaohio #westlibertyohio #12daysofgiveaways2021 #wewishyouamerrychristmas

It’s that time again! CT COMM begins collecting

It’s that time again! CT COMM begins collecting hats, gloves, mittens, and scarves tomorrow, Wednesday, December 1, 2021! Please consider bringing new or gently used items for all ages to our lobby located at 126 Scioto St. in Urbana during business hours, 9am to 5pm Monday through Friday! All items will be delivered to @caringkitchen43078 at the end of the month! #urbanaohio #westlibertyohio #babyitscoldoutside #ctcomm #ctcommcares

CT COMM wishes you and your family a very Happy Th

CT COMM wishes you and your family a very Happy Thanksgiving!
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Our business office will be closed in observance of the holiday Thursday, November 25, and Friday, November 26, 2021.
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In the event of an outage, please call our 24/7 Help Desk, 937-653-4000, option 2.
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If you wish to make a payment, call the Payment Line, 937-653-4000, option 3.
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Our business office will re-open Monday, November 29, 2021 at 9am. 🦃🍲 #ctcomm #urbanaohio #westlibertyohio #thanksgiving #thanksgivinghours #turkeyday

Thank you for your service! 🇺🇸#ctcomm #urban

Thank you for your service! 🇺🇸#ctcomm #urbanaohio #westlibertyohio #veteransday #thankyou

Don’t forget to turn your clocks back tonight! #

Don’t forget to turn your clocks back tonight! #ctcomm #urbanaohio #westlibertyohio #fallback #daylightsavings #turnbacktime

Happy Halloween from CT COMM! Can you spot our new

Happy Halloween from CT COMM! Can you spot our new Customer Service Rep? She has some “bewitching” good looks! 🎃🧛🏻‍♂️🧟🧙🏼‍♀️#ctcomm #urbanaohio #westlibertyohio #happyhalloween #bewitching

UPDATE!!! ALL COMPUTERS ARE NOW BACK UP AND WORKIN

UPDATE!!! ALL COMPUTERS ARE NOW BACK UP AND WORKING! Thank you for your patience!!!
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CT COMM CUSTOMERS:: Our office computers went through a routine maintenance process and are experiencing difficulty coming back up. If you wish to make a payment, please do so by phone at 937-653-4000, option 3, or go to our website. To enter a trouble ticket, please call our 24/7 Help Desk at 937-653-4000, option 2. CT COMM representatives have limited access to account information at this time. We are working with our third party vendors to get our systems restored. We appreciate your patience as we work with our vendors, thank you! #ctcomm #urbanaohio #westlibertyohio #routinemaintenance #pleasestandby

UPDATE:: We believe that our voice network is full

UPDATE:: We believe that our voice network is fully operational at this time. Technicians from CT COMM and our 3rd party providers will continue to update over the next 24hrs. Thank you for your continued patience!
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We apologize for any inconvenience! Our external phone network is experiencing intermittent outages. CT COMM is working with several 3rd party providers to stabilize the voice network as quickly as possible. We appreciate your patience! ☎️ #ctcomm #urbanaohio #westlibertyohio #technicaldifficulties #voicenetwork #pleasestandby

CT COMM held their 5th annual Backpack Program don

CT COMM held their 5th annual Backpack Program donation drive! Each year around back-to-school time CT COMM customers and employees, and community members donate kid-friendly foods (individually packaged and easy for kids to open) to be used for the Urbana City Schools Backpack Program. The donations for all five years have grown, and each year CT COMM has donated over 125lbs. of food, this year’s delivery added up to 175lbs! MANY THANKS to all who donated!! Pictured: CT COMM Customer Service and Sales Manager, Emily Huffman and Interim Director of @caringkitchen43078 , Tara Jordan. #urbanaohio #backpackprogram #communityhelpers #kidfriendlyfood #ctcomm

Happy Labor Day weekend! In observance of the holi

Happy Labor Day weekend! In observance of the holiday, the CT COMM business office will be closed on Monday, September 6, 2021. If you experience an outage or trouble, please call 937-653-4000, option 2 for our 24/7 Help Desk. To make a payment, please call 937-653-4000, option 3. Normal business hours will resume Tuesday, September 7 at 9am. Have a safe and happy holiday! #ctcomm #labordayweekend #urbanaohio #westlibertyohio #hardwork #thankyou

Hey everyone! We are on the last couple days of ou

Hey everyone! We are on the last couple days of our Backpack Program food drive! All kid-friendly, non perishable items (think Easy Mac, granola bars, shelf-stable milk, applesauce) that are individually wrapped will be collected, weighed, and delivered to the @caringkitchen43078 for the Urbana City Schools backpack program.
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Please help us reach our goal of 240lbs of food donations by bringing your items to our lobby at 126 Scioto St. in Urbana! 🎒🍎🖍✏️ #urbanaohio #ctcomm #communityhelpers #backpackprogram #backtoschool #forthekids

CT COMM is ready for the races to begin tonight fo

CT COMM is ready for the races to begin tonight for the @champaignohio Fun at the Races! 🐎🍟🌭🥨 Come on out to the @champaigncountyfair for the chance to win a TV!! #urbanaohio #ctcomm #champaigncountyfair #freetv

CT COMM kicked off our 5th Annual Backpack Program

CT COMM kicked off our 5th Annual Backpack Program Donation Drive last week! We are collecting non-perishable, individually wrapped, kid-friendly food items to be used for the Urbana City Schools Backpack program. Last year we collected just over 220lbs of donations! 🍎🥪🍝Please help us reach our goal of 240lbs of food donations by dropping off items to our bin located at 126 Scioto St. in Urbana! CT COMM will collect items until Friday, August 27, 2021, and plans to deliver all donations to @caringkitchen43078 the week of August 30. #ctcomm #urbanaohio #backpackprogram #everylittlebithelps #backtoschool

CT COMM is gearing up for a great fair week! 🌽🐷🐮🐔🐰🐴🌾 It may seem “corny” but we can’t wait to see you at the @champaigncountyfair !! #ctcomm #urbanaohio #champaigncountyfair

MORE MAINTENANCE::: On Wednesday, July 28, 2021, a

MORE MAINTENANCE::: On Wednesday, July 28, 2021, at midnight, CT COMM will be performing PART 2 of a cutover to upgraded equipment. There will be periods of time that customers will not be able to access the Internet, and possibly be unable to make phone calls. Our technicians will work hard to keep this outage as short as possible. This process is vital to improving our network; if your service is not restored after several hours, please call 937-653-4000, option 2 for our 24/7 Help Desk. #ctcomm #urbanaohio #westlibertyohio #routinemaintenance #networkimprovement

ROUTINE MAINTENANCE ALERT:: On Wednesday, July 21,

ROUTINE MAINTENANCE ALERT:: On Wednesday, July 21, 2021 at midnight, CT COMM will be performing a cut-over to upgraded equipment. There will be periods of time that customers will not be able to access the Internet, and possibly be unable to make phone calls. Our technicians will work hard to keep this outage as short as possible. This process is vital to improving out network; if your service is not restored after several hours, please call 937-653-4000, option 2 for our 24/7 Help Desk. #ctcomm #urbanaohio #westlibertyohio #routinemaintenance #networkimprovement

CT COMM hopes your have a safe and Happy Fourth of

CT COMM hopes your have a safe and Happy Fourth of July! In observance of the holiday, our office will be closed on Monday, July 5, 2021.
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To make a payment, please submit to one of our drop boxes, or call 937-653-4000, option 3 to make an electronic payment.
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To report an outage or trouble, please call 937-653-4000, option 2 for our 24/7 Help Desk.
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Normal office hours will resume Tuesday, July 6, 2021.

Thanks to so many of you for bringing in your cell

Thanks to so many of you for bringing in your cell phones for the @securethecall collection we held throughout the month of June! We weren’t able to count all of the phones, but we know we are sending multiple boxes that are filled to the brim with old cell phones! @securethecall will repurpose these phones by wiping them clean of personal information and donating them as emergency 911 phones to hospitals, women’s shelters, and senior centers! #ctcomm #urbanaohio #westlibertyohio #securethecall #emergencycellphone #communityhelpers

LAST CALL! Wednesday, June 30, 2021 is the last da

LAST CALL! Wednesday, June 30, 2021 is the last day to bring those old cell phones out of the shoeboxes and junk drawers and into CT COMM! Help us “Secure the Call” and get these old phones into the hands of someone who needs to have a cell phone to call 911! Bring your old cell phones and chargers to 126 Scioto St. to be sent back to @securethecall where they will wipe the devices clean of information and get them to senior centers, women’s shelters and hospitals for emergency use! #ctcomm #urbanaohio #westlibertyohio #securethecall #emergencycellphone #communityhelpers

MAINTENANCE ALERT—CT COMM will be completing a s

MAINTENANCE ALERT—CT COMM will be completing a scheduled maintenance procedure for our Internet platform on Tuesday, June 29, 2021 shortly after midnight.
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With this procedure you could possibly experience a minor interruption with your CT COMM Internet service; our technicians will be working diligently to restore service with as little downtime as possible.
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If you experience an outage longer than 2 hours, or if you have any problems with your service being restored, please call our 24/7 Help Desk at 937-653-4000, option 2.
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#ctcomm #urbanaohio #westlibertyohio #plannedmaintenance

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