For an IOS(Apple) device: Settings–>Accounts & Passwords(not Mail)–>Add Account–>other–>Add Mail Account–>Name and Description categories are optional, reference Server information below.

For Android device: Settings–>Accounts–>Add an account–>select Email–>other–>enter email address and password–>choose POP3 or IMAP(preferred)–>enter incoming server information below into server field–> once settings are validated enter Outgoing Server information, make sure all fields are correct–>if settings are correct you will be able to set update frequency and other preferences. If you access your CTCN email through a mobile device or desktop client (like Microsoft Outlook, Mac Mail, Thunderbird) you will need to update Incoming and Outgoing server names as seen here.

If you access your CTCN email through a mobile device or desktop client (like Microsoft Outlook, Mac Mail, Thunderbird) you will need to update Incoming and Outgoing server names as seen here.

–>Incoming Server(POP/IMAP): mail.ctcn.net
POP with SSL- port 995
IMAP with SSL- port 993

–>Outgoing Server(SMTP): smtp.ctcn.net
SMTP SSL required- port 465
SMTP alternate no SSL-port 587