The Wi-Fi on CT Comm’s modem is too weak to cover the area I want to use my service. What can be done?
The Wi-Fi service provided by CT Comm’s modem is a “best effort” service. While we try to obtain modems that provide reliable Wi-Fi service, we know that there are many routers on the market that exceeds its performance (and permits more devices to connect simultaneously). Customers may choose to invest in Wi-Fi range extenders or provide their own Wi-Fi router using CT Comm’s “bypass” service in order to get better coverage. Our Internet Department will be happy to assist customers with this issue.